In the telecommunications sector, field leadership plays a pivotal role in ensuring smooth operations and high performance. Luke Freeman, Senior Field Lead at a leading telco, found himself facing significant challenges before embarking on his Core Operational Excellence (COE) journey. The issues were pressing, with low team engagement, unit cost rate reductions needed, and production […]
In the telecommunications sector, project management is a critical discipline, ensuring that projects are delivered on time, within budget, and to the satisfaction of customers. Nathan, Portfolio Manager at a leading telco, faced significant challenges in this realm before embarking on his Core Operational Excellence (COE) journey. The issues were mounting, with projects running behind […]
Damien (a Consulting Principal in a large technology provider) and his business were under significant cost pressure driven by external market changes. Prior to engaging in Core Operational Excellence (COE), Damien observed a lack of continuous improvement focus, plus data and reporting were not consistently utilised to drive performance enhancements. To address these issues and […]
Alan, an executive in a large IT&T organisation, found himself facing significant challenges as the NBN (National Broadband Network) approached full rollout. Additionally, there was a strategic push for implementing lean practices within the organisation. In search of a solution to achieve goals in an organised manner and reduce his involvement in day-to-day operations, Alan […]
