Frequently Asked Questions
See what leaders and program participants are saying about QBS.
Welcome to Quality Business Services’ FAQ page. Here, we address your most frequently asked questions around our innovative leadership programs, including investment, our 70/20/10 learning model, time commitments and more. Dive in to better understand our unique approach to leadership development, balancing personal growth and tangible business outcomes.
We are concerned about the cost, what options do we have?
Why does COE work?
What is 70/20/10?
Selection criteria – who should do COE?
How much time will it take (leader and participant)?
Is COE just personal skills development or more than that?
COE is more than personal development – it is a program that is designed to deliver business impacts however HR/L&D’s mandate is typically to deliver/procure people development not business impacts. How do I communicate this?
How does COE lead to a Diploma of Leadership and Management?
There are lots of places offering a Diploma of Leadership and Management. How is COE different?
Some people already have a Diploma or degree, can they get credits for what they have already done? Why would they do COE?
My manager says COE is expensive
Who we don’t work with …
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