Program Overview
Develop a Proactive Mindset
Develops proactive and forward-thinking skills and abilities.
A Comprehensive Approach for Developing Emerging Leaders
The Introductory Operational Excellence (IOE) program is a targeted learning experience for team members seeking enhanced problem-solving, leadership understanding, and effective communication, who might not yet be ready for the COE program. With a genuine 70/20/10 learning approach, IOE provides a comprehensive framework for growth and development.
What to expect from Introductory Operational Excellence
Once participants join the IOE program, they kick off with an induction. They will then attend a two-day workshop equipped with a portfolio and template to support their progress.
Following the workshop, participants continue applying the concepts alongside their team, leader, and stakeholders, receiving guidance and support from their manager. Their experiences and accomplishments are documented in a portfolio, which is assessed by an experienced leader and coach. After eight weeks, participants gather for a valuable 3-hour debrief session to share their learnings. Successful completion of the portfolio leads to the well-deserved IOE digital badge.
Through this program, leaders and team members can expect to align their goals, take initiative, and effectively solve their own problems.
Program Delivery
- In-house or Public Program
- Hybrid online & In Person
What’s Included?
- Comprehensive induction and welcome pack
- 2 day collaborative participant workshop
- 3 hour debrief, 8 weeks post workshop
- Expert feedback on the real-time application of the workshop to your role
- IOE digital badge (on completion)
- Extensive resources delivered via our Learning Management System including workbook, recommended reading, case studies, videos, templates and completed examples
Who is it for?
- Emerging leaders, individual contributor team members, in particular those who report to a COE graduate
- New team leaders who are not yet ready for COE and have an appetite to enhance how they manage and improve their area
Qualification Benefits of The Introductory Operational Excellence Program
On completion of this program, participants will receive our verifiable IOE digital badge.
Introductory Operational Excellence Program Objectives
This comprehensive Introductory Operational Excellence program achieves the following objectives:
Continual Process Improvement
Leaders learn to improve processes through problem solving and waste reduction.
Supports ‘Systems Thinking’
Enhances holistic perspective to explore and solve challenges in new ways.
Capacity Management
Provides a solid base for ongoing demand and capacity management.
Develop a Common Language
IOE allows team members and COE graduates to establish common language.
Exposure to the COE Program
For emerging leaders, it is a taste of the Core Operational Excellence program.
Take The First Step To Operational Excellence with the IOE Program
Schedule a no-obligation 15-min call with us to assess if this program is suitable for your organisation and team.
Let’s get your team beyond ‘awareness’ of the problems, and into applying a powerful solution.
With the right mindset, leaders can anticipate and prevent issues, ultimately enhancing customer satisfaction. We acknowledge that this journey requires discomfort, as it involves changing long-standing behaviours. Our supportive environment encourages experiential learning, allowing for mistakes and reflection to drive personal and organisational growth. Even when things go well, we encourage a practice of reflection to understand why something worked.
What Participants Are Saying About The IOE Program
Ready to give up
micro-management?
Uplift your team and equip them with the acumen to take action. Download our program brochure and indicative timelines for your team to get started.
